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Help desk

A feedback form is available online for general comments and complaints about Census.ac.uk. If you have a data-related enquiry it will often be best to contact the relevant Census Data Support Unit directly.

For other enquiries, including those relating to registration for the census service, you may find that your question is answered by one of the FAQs. If not, please contact the Census.ac.uk help desk.

The help desk enquiry service is staffed from 9 am to 5 pm, Monday to Friday. Enquiries may be submitted by email or left on the answerphone outside these hours. All written enquiries will be dealt with in five working days. The enquiry service will not be staffed on statutory bank holidays and when the university is closed. For more information see the Census.ac.uk service standards.

Contact details are:

Email: help@census.ac.uk
Telephone: +44 (0)1206 872013
Post: Census.ac.uk
UK Data Archive
University of Essex
Wivenhoe Park
Colchester
Essex
CO4 3SQ